SHOP POLICY

Customer Care, Privacy & Safety Policy

At Ever Embraced, we value your trust and are committed to providing exceptional service, protecting your privacy, and ensuring a secure shopping experience.

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Customer Care

We believe in thoughtful, personal service.

• If you have questions about your order, product details, or customisation, please contact us at sales@everembraced.co.uk. We aim to respond within 1–2 working days.

• For personalised items, we will send a proof for your approval before production begins. Your satisfaction is our priority.

• We welcome feedback and are always looking to improve your experience.

 

Privacy Policy

Your privacy is important to us.

• We collect only the information necessary to process your order and provide a smooth shopping experience.

• Your data is never shared with third parties, except where required to fulfil your order (such as delivery services).

• All personal information is stored securely and handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

• You may request access to, or deletion of, your personal data at any time by contacting us.

For full details, please refer to our Privacy Policy.

 

Safety & Security

We take your safety seriously.

• Our website uses SSL encryption to protect your data during checkout and browsing.

• Payments are processed securely via trusted providers. We do not store your payment details.

• We monitor our systems to prevent fraud and ensure a safe shopping environment.